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  • Alexis Kim 5:49 pm on November 3, 2010 Permalink | Reply

    Business Traveler Document – Printing Pr… 

    Business Traveler Document – Printing Process

    MOT 1 can be eliminated if FedEx website offers store availability (i.e. average wait time) and list of services online. That way, James do not need to necessarily call each Kinko store to express his problem to be solved. This service also can be offered via mobile devices (i.e. Blackberrys, iPhone) if FedEx has an application for it. MOT 4 can be eliminated if FedEx automatically sends the confirmation of receipts once they receive the order from their customers. And the MOT 5 and 8 all can be eliminated if FedEx implements an automatic order transaction system that the customers can have an interface on the FedEx website in which they can order, check the status, and pay for the order with a receipt. MOT 7 can be eliminated if FedEx has a kiosk only for order pick-ups. And thus, only thing James needs to do is to order his brochure online and complete the transaction, then pick up the order without waiting in line when it is complete.

  • Alexis Kim 4:05 pm on October 20, 2010 Permalink | Reply  

    Applying 7R in AH-6 Employee On-Boarding Process 

  • Alexis Kim 2:11 pm on October 10, 2010 Permalink | Reply
    Tags: benefits,   

    Do you know that the adoption of Business Process Management (BPM) is increasingly becoming one of the most popular approaches for boosting overall organizational excellence? It is highly adaptable and can be used to capture everything from abstract process outlines to detailed process flows to implementation ready processes. One of the main value propositions of BPMN besides being a diagram standard is the precise semantics behind the diagram.

    • Tim Olsen 3:08 pm on October 13, 2010 Permalink | Reply

      Preach the word! Now, lets go implement it. So many “excel over email” processes to automate!

  • Alexis Kim 5:49 pm on October 8, 2010 Permalink | Reply
    Tags: bpmn practice tests   

    3 Practice Tests 

    Here are my experience and thoughts on the practice tests:

    1) Bruce Silver’s

    The questions were mainly focused on how each diagram describes correctly about particular business processes. Since the diagrams looked very similar, the questions were confusing to me. I had 7 questions correct out of 10 total. After taking this assessment, I realized that I need to study more on activities/tasks and sub-processes.

    2) Humboldt-Universität zu Berlin and Technische Universiteit Eindhoven’s Test

    When I first saw the business process model from the first question, I thought “Will I be able to solve these questions?” The models looked very complex and complicated. However, when I actually looked through the whole process I was able to solve them well. I scored 27 out of 30. Due to well-explained feedback after the test, I was able to review what I missed and understand the reason behind it. This assessment was mainly focused on the whole flow of the business process models. For that reason, it certainly helped me to understand different usage of gateways.

    3) Last semester’s study guide created by students – BPMN Exam Review

    It was very interesting to take this exam review questions since they were created by students. The questions were very straight-forward and I was able to solve them pretty well. The only thing to point out about this review test was that the answers for Gateway section were all missing. And thus, I wasn’t able to validate my own answers for those questions.

    Overall, all of the 3 BPMN practice tests were helpful and informative to me. Hopefully I will be able to do well on midterm next week with this preparation. Good luck, everyone!!!

    • Tim Olsen 3:09 pm on October 13, 2010 Permalink | Reply

      Great review of these tests — glad all of them made you think!

  • Alexis Kim 8:31 pm on October 5, 2010 Permalink | Reply  

    AH-6 Employee On-Boarding Business Process 

  • Alexis Kim 9:40 pm on September 22, 2010 Permalink | Reply  

    AH-5 Customer Pricing Scenario 

  • Alexis Kim 9:23 pm on September 22, 2010 Permalink | Reply  

    Hello world! 

    This blog is dedicated for CIS 4120 Business Process Management.

    For my personal blog, please visit

    Thank you!


    • Tim Olsen 9:06 pm on September 24, 2010 Permalink | Reply

      I like that word, dedicated. This blog is dedicated to BPMN… looking forward to seeing what comes up here!

      • Alexis (Seungeun) Kim 9:43 pm on September 27, 2010 Permalink | Reply

        Haha. It absolutely is. I look forward to sharing various posts about BPMN here with you and fellow class mates. : )

        Thank you for your comment!

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